In order to transition to the Kohl’s Credit Card, it is necessary to issue a new card with a new card number, expiration date and security code. Starting February 24, you'll be able to activate your new card and begin using it to earn Kohl’s rewards on purchases at Kohl’s. Note, if you do not receive a new card before February 24, please call 844-463-7012 for more information.

This Kohl’s Credit Card will not be reported as a new account and your account open date will appear as the same date currently reported on your credit file. The information previously reported to the credit bureaus will be updated with the name "CAP1/KOHL’S DEPARTMENT STORE" and the credit bureaus will continue to receive updates based on your ongoing account performance. Even though this is not a new account, if you currently use credit monitoring services, they may send you a new account alert due to the name change to CAP1/KOHL’S DEPARTMENT STORE, but please know this is the same account information and open date.

Some of your settings, like paperless, automatic payments and your payment bank information (if you’ve made an online payment in the past), should transfer. Well notify you if your settings don’t transfer. You can view and update all your settings when you enroll in the Capital One online account management site.

Yes. A Kohl’s associate will be able to look up your Kohl’s Credit Card account to allow a transaction to go through or to make an in-store payment, which may be accepted as a courtesy. Any other account information, however, will not be available.

Starting February 24, there will be a few payment-related changes:
Payment cutoff time: Payments made by mobile, online or over the phone by 8 p.m. ET, Monday–Saturday, will be credited to your account on the same day. Mailed payments received by 5 p.m. local time at our processing center will be credited to your account on the same day. Payments made on a Sunday, Thanksgiving, Christmas or New Year’s Day may not be credited on the same day. However, if your payment due date falls on a Sunday or one of these holidays, then payments made on that date will be credited as of that date. Payments in any other form may not be credited as of the day we receive them.
Online: You can make online payments through Capital One’s website or mobile app.
Mail: Your statements will have a new design and a new payment address. Your mailed statement will include a pre-addressed envelope for your payment. Send all payments to Capital One at the address printed on your statement.
Phone: The account management phone number will change, along with some changes to the menu options. Please use the number on the back of your card.
In store: Payments made at Kohl’s stores may be accepted as a courtesy. Payments may not be credited the same day they are received.